Allied Healthcare is one of the UK’s leading domiciliary care providers with a nationwide branch network of over 100 locations. We pride ourselves on being The Choice of Care which gives people the freedom to stay in their own homes. This is an opportunity for an ambitious Care Coordinator to join an evolving and growing care company. We are looking for dedicated and empathic people. Working in the healthcare sector can be challenging environment, but the sense of achievement and daily recognition more than compensate. The successful applicant will be responsible for the effective management and supervision of Care Workers and supporting the Branch Manager to ensure the branch is providing an excellent provision of service to our customers, clients and colleagues on a daily basis. Ensuring compliance with national minimum standards and using effective rostering to fully utilise staff hours and drive employee engagement. As the Care Coordinator your responsibilities will include: • Allocation of care workers to customer visits by using effective rostering, ensuring continuity of care and taking into account locations, skills required and customer preferences. • Assist the Branch Manager with identification of further business opportunities outside of the current client base. • Manage and oversee high standards of customer care by ensuring that care workers are matched to customer requirements. • Assisting recruiter with Care Worker interviews. • Management of care workers including performance, compliance, hour’s utilisation, appraisals, sickness, absences etc. in accordance with company policies and procedures. Experience You must demonstrate commitment to working within a team, have a flexible approach to working hours and experience within the Care industry. This role will involve an element of on-call duties, therefore a driver with access to your own vehicle is essential. For more information about the role and package details please apply online today and a dedicated Recruitment Consultant will call you for an informal discussion. Due to the high volume of applications only candidates shortlisted will be contacted.
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